You can recover your MyHub Login password using the form below.
To recover your Massey password you will need to use the Massey University IT systems.
Access will be granted once you have accepted your offer of place into your programme of
study. When you accept this offer you are issued a ‘network’ password by Massey. This is sent
to your student portal inbox within 24 hours of acceptance. You will need to setup this password
before accessing MyHub.
To login go to https://myhub.massey.ac.nz/. Select ‘current student or staff member’ button.
If you have previously signed in or are already signed into another Massey application that uses
Single Sign On (Stream, Portal, Library) it will automatically log you in and take you directly to MyHub.
Otherwise you will be presented with the Microsoft login page, sign in using your Massey network
username - student ID firstname.lastname@example.org (e.g. email@example.com) The password to use is the
same as your network password.
Masters/PHD students are provided a staff login for Massey computers. Often on a Massey computer
the system will automatically log you in using your staff login. If this occurs to log into MyHub as
a student you can open a separate private browsing tab in Firefox or Edge browsers. You can then login
like a current student (as above).
As a graduate your Massey network login will have been cancelled when you finished studying. To
allow you to continue to access MyHub you should have received an automated email from MyHub with a
link to allow you to set a new password.
Sometimes our system might not have recognised you as a graduate yet. If you have not received or cannot
locate that email please contact the Careers team on firstname.lastname@example.org. Someone from the Careers
team will generate a new email for you so you can set your password.
Staff are provisioned to log into MyHub using your staff login, here https://myhub.massey.ac.nz/. Using
this login you can view all published content. Login using the ‘current student or staff member’ button.
If you are an administrator on MyHub you will have been issued an admin login. Access is managed via Workgroups
for different groups of staff. You will only have access to content based on your assigned Workgroup. You will not
be able to view all published content using this login.
If you need assistance setting or resetting your Massey network password than please contact the National Contact
Centre – 0800 MASSEY or email@example.com.